/img/Rogallo Files — Privacy, Processing, and Protection of Personal Data

Privacy Policy

Any processing of personal data collected is carried out under the responsibility of: Stéphane MALBOS — Contact

The Rogallo Files website collects and processes your data in accordance with personal data protection laws, including Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), the French Data Protection Act No. 78-17, as well as any other applicable European or national regulations that may subsequently be introduced (hereinafter referred to as “Data Protection Legislation”).

Personal Data

Definitions

For the purposes of this Privacy Policy, the following terms mean:

  • Data recipient: the natural or legal person, public authority, agency, or other body to which personal data is disclosed, whether or not a third party.
  • Personal data: any information relating to an identified or identifiable natural person; an “identifiable natural person” is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or to one or more factors specific to that person’s physical, physiological, genetic, mental, economic, cultural, or social identity;
  • DP (Data Protection Officer): the person responsible for data protection;
  • Data subject: an identified or identifiable natural person.
  • Data Controller: the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of processing;
  • GDPR: General Data Protection Regulation;
  • Data Processor: the natural or legal person, public authority, agency, or other body that processes personal data on behalf of the Data Controller.

Compliance with Data Protection Legislation

Rogallo Files collects and processes your data in accordance with personal data protection laws, including Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), the French Data Protection Act No. 78-17, as well as any other applicable European or national regulations that may subsequently be introduced (hereinafter referred to as “Data Protection Legislation”).

Data You Provide to Us

Types of Data Collected

The list below shows the data you may provide to us (* required data).

  • Title*: To respond to requests and inquiries in a personalized manner
  • First and Last Name*: Identity verification / To respond to requests personally
  • Mailing Address*: To process questions or requests for information by mail / schedule appointments / provide users with locally available services
  • Email Address*: To process questions or requests for information electronically
  • Phone Number: To process questions or requests for information by phone

Please also note that the content of attachments and messages you send us may contain personal data.

Data identified as required is necessary to provide the requested service. Failure to provide this information may prevent us from properly processing your request.

This data is collected on the basis of our legitimate interest in continuously improving our customer relationships and, where applicable, on the basis of your consent to receive marketing communications. Please note that the data you provide may be cross-referenced with data we already hold.

We retain the data you provide for as long as necessary to process your request and for a maximum of 3 years following the provision of the relevant services, depending on the nature of your request. Any data you provide when expressing dissatisfaction with one of our products is retained for a maximum of 10 years.

For more information about the recipients who may have access to your personal data, please refer to the “DATA ACCESS” section below.

Data Collected When Using the Website

  • Website usage statistics: production of anonymized statistical data used to analyze website traffic and improve the Site (search queries, pages visited, etc.)
  • Device event data provided by your browser: To process system errors and manage and improve our services

Audience measurement data and all data collected through cookies used on the Site are retained for 13 months. Your IP address is anonymized as soon as it is collected, so that Rogallo Files cannot access it.

We process the data mentioned above on the basis of our legitimate interest in improving our products and services or, where applicable, on the basis of your consent for location data and data collected through consent-based cookies used on the Site (see the “Cookies and Similar Technologies” section below).

Data collected and processed by the Site is hosted and processed exclusively in France.

Exercising Your Rights

You have the right to access, correct, or delete your personal data.

You also have the right to request that the processing of your data be restricted.

You may also object to the processing of your data. In this case, certain features of the Site may no longer be available because they require the processing of your data. At your request, we can provide the personal data you have supplied to us in an easily accessible format.

To exercise any of these rights, you may submit your request at any time:

  • by mail to Rogallo Files,
  • by phone at the following number:

Your request will be processed within one month of receipt. If necessary, this period may be extended by an additional two months, depending on the complexity and number of requests. In such cases, you will be informed of the extension and the reasons for the delay within one month of receipt of your request.

No fee will be charged for exercising your rights unless your request is manifestly unfounded or excessive. In such cases, Rogallo Files reserves the right not to act on your request.

If you are not satisfied with how your request has been handled, you may file a complaint with the French Data Protection Authority (CNIL).

Data Processing Methods

Personal data is processed using manual and computerized systems. Such processing is carried out solely for the purposes described above and with appropriate measures to ensure the confidentiality and security of the data.

Data Access

Personal data collected by the Site is not disclosed to any third party and is processed only by the website publisher, except as specified below.

The following platforms and social networks may have access to data relating to your activity on our Site when you consent to it: Google, Facebook, YouTube, LinkedIn, and X. For more information, please refer to the “Cookies” page.

The service provider BIENVENUE SUR MARS, insofar as it is responsible for maintaining the Site.

The service providers mentioned above are subject to confidentiality obligations and may use your data only in accordance with our contractual terms and applicable law.

Data Security

Rogallo Files has implemented appropriate physical, electronic, and administrative safeguards, in accordance with applicable regulations, to protect your personal data. However, Rogallo Files wishes to draw users’ attention to the potential data privacy risks inherent in the use of the Internet. Users are responsible for implementing or ensuring appropriate security measures for their personal computer networks and for properly configuring the router or other equipment connected to their Internet service provider, as well as other wireless connections (e.g., Bluetooth, Wi-Fi, 4G, 5G, etc.).

Website and Data Hosting

The Rogallo Files website and its data are hosted in France by:

Children Under Sixteen

Children under the age of 16 are not the intended audience of the Site. However, access to the Site is not restricted to adults, as it does not contain content prohibited for children under the age of 16.

The Site does not knowingly collect or use personal information relating to children under the age of 16.

Changes to This Privacy Policy

This Privacy Policy may be amended to reflect changes in personal data protection regulations or changes in the way Rogallo Files processes your personal data.

We will notify users of any material changes to this document on the home page of the Site.

Updated: September 23, 2026